Shipping policy

Welcome to SnugLlama. We’re committed to delivering thoughtfully chosen products to your doorstep in a timely and dependable manner. Please review our shipping policy below for details on how and when your order will arrive.

Standard Shipping

Delivery Timeline

Most orders are delivered within 3–8 business days from the date of order placement. Delivery timelines may vary based on your location and external factors beyond our control.

Location Variance

Deliveries to remote or less accessible areas within India may take slightly longer than the standard timeline.

Order Processing

Orders are processed during standard business hours (Monday to Friday, excluding public holidays).

Orders placed on weekends or public holidays are processed on the next working day.

Express Shipping

Availability

Express shipping is available on prepaid orders only, where applicable.

Delivery Timeline

Express orders are typically delivered within 2–4 business days, depending on your location.

Additional Charges

Express shipping fees are calculated based on delivery location and order size/weight.

All applicable charges are clearly displayed at checkout before payment.

Shipping Charges

  • Shipping costs are calculated automatically at checkout based on your order and delivery address

  • Any additional charges for express delivery are shown clearly before order confirmation

Order Tracking

Once your order is dispatched, you will receive a confirmation email with a tracking number.

You can use this to track your shipment in real time until delivery.

Important Notes

  • Please ensure your shipping address and contact details are accurate and complete at checkout to avoid delays or failed deliveries

  • SnugLlama is not responsible for delivery delays caused by incorrect address details or customer unavailability

  • For any questions or concerns regarding shipping, you may contact us at hello@snugllama.in or via the Help & Support page on snugllama.in

Thank you for choosing SnugLlama.

We aim to make every delivery feel calm, clear, and reliable—from checkout to doorstep.