Shipping & Returns
Shipping
Orders are processed within 24–48 hours on business days.
Delivery timelines
- Metro cities: 2–4 business days
- Other locations: 3–6 business days
Once shipped, you’ll receive tracking details by email and WhatsApp.
Returns & Refunds
Simple returns, thoughtfully handled.
You can request a return or replacement within 7 days of delivery.
- Items must be unused and in original condition
- Requests are reviewed before approval
- Approved refunds are issued to the original payment method
To start a return or replacement, submit the request form below.
We typically respond within 24 business hours.
For general questions, reach us at hello@snugllama.in.
Returns & Replacements Request
We respond within 24 business hours.